General Manager
Telesphere is looking for an exceptional leader to build and maintain our market presence in Salt Lake City, UT. You will be responsible for recruiting, hiring, training, coaching, mentoring and developing a winning outside sales team that is high transactional and business customer focused. You will have full P & L responsibility. You will guide our direct and indirect sales channels, as well as our technical and support teams toward building a profitable and successful business with a key focus on providing an extraordinary customer experience
Requirements
- Develop, drive and execute a strategic plan for all distribution channels including direct and indirect sales.
- Conduct ongoing analysis and sales forecasting for all distribution channels to ensure gross add objectives are attained.
- Play critical role in establishing indirect dealer relationships in the local market.
- Build a winning team of entrepreneurial sales, technical and support employees.
- Coach, develop and motivate employees to achieve both individual and company objectives.
- Maintain a pipeline of potential employees by continuously prospecting for new talent.
- Plan and facilitate daily sales team meeting.
- Manage individual sales rep funnel activity daily, including daily contacts, presentations and sales.
- Develop key local strategic partner relationships for the market
- Effectively manage operational and administrative processes for local market.
- Maintain operational and service excellence.
- Maintain customer base by developing effective "save" strategies.
- Establish and maintain strong community relationships on Telesphere's behalf.
- Partner with Marketing to roll out programs in support of local revenue goals.
- Ensure market profitability.
- 5+ years of management experience in the landline telecommunications, wireless or cable industry is required.
- 5+ years of successful experience recruiting, managing, motivating and developing a highly dynamic and aggressive outside sales team.
- 2+ years of experience in a high transactional business to consumer or small business sales environment
- Experience successfully managing multiple sales distribution channels including retail, direct and indirect as well as technical and support employees.
- Track record of success in meeting and exceeding sales objectives.
- Exceptional leader with passion and dedication for mentoring and coaching sales, technical and support employees to success.
- Established professional network in local community preferred.
- Out of the box prospecting abilities.
- Ability to thrive in an entrepreneurial, unstructured work environment.
- Effective, professional communication and presentation skills.
- Exhibits enthusiasm, high energy and a tremendous work ethic.
- Must possess superior communication, presentation and analytical skills.
- Ability to work flexible hours to participate in evening and weekend events.
- Must have a valid state driver's license.
- Bachelor's degree or equivalent experience required.
