Telesphere - Business Communications. Simplified

Description

Telesphere is looking for an experienced Senior Voice Engineer who is passionate about technology and the field they work in. Candidate must be self driven and able complete projects quickly and accurately without extensive supervision. Role will assist in the growth, optimization, and maintenance of Telesphere’s core voice platforms. Must adhere to strict configuration standards and have an eye for detail.

Essential Duties

• - Plan, design, implement, and support complex multi-vendor environments
• - Develop and maintain detailed implementation and training documentation
• - Design, deploy, and audit voice security implementations using industry best practices
• - Create and maintain detailed deployment documentation
• - Regular after-hour maintenances and on-call responsibilities
• - Background in voice telephony
• - Carry themselves well with clients
• - Able to portray knowledge and make presentations to clients
• - Experience in higher level application task management

Qualifications, Skills and Abilities

• - 8+ years experience that includes deploying and troubleshooting IP-Telephony solutions
• - Expert level understanding of voice platforms and protocols such as ACME SBCs, BroadSoft Broadworks, PRI, Voice & Video Codecs, SIP
• - Certifications ACP-N, BCPA, CCVP, CCVP/DP a plus
• - Strong understanding of QOS methodologies