Business VoIP: Add-On Solutions

Call Center: Telesphere Call Center business VoIP solutions permit businesses to build a comprehensive, feature-rich call center—with no hardware, software or up-front capital costs. Call Center uses a carrier-class, resilient architecture with built-in features to enhance call agent productivity and ease operations supervision. Equipped with advanced ACD, IP PBX, Auto Attendant and Announcement capabilities, Call Center is 100% scalable, allowing the on-demand addition of agents and services based on call volume and seasonal demands.

Speak2Dial: Instead of worrying whether your cell phone is synced to your computer’s latest company directory, simply call Speak2Dial. It’s convenient, straightforward and easy to use while on the go. Not only can you be confident that you are always accessing the company’s most recently updated contact numbers, but you also can protect yourself from the dangers of fumbling with multiple menu options and searching through long contact lists while driving.

FaxMail: Conveniently delivers inbound faxes directly to a recipients e-mail inbox with Telesphere’s FaxMail service and allows you to address and send outbound faxes using any e-mail client--increasing employee productivity and improving business process workflows.

Hosted Call Recording: Business VoIP Recording is recognized as a groundbreaking achievement in the industry. With Hosted Call Recording, a Telesphere customer can digitally record calls made to a business number even when answered on a non-IP phone, like your cell phone or your off-network home phone.

Audio Conferencing: Telesphere now offers Conferencing - an enterprise-class Meet-Me Conferencing service that leverages your existing Hosted PBX service to bridge participants together. Now you can create Ad-Hoc/Reservationless Conferencing and Scheduled Conferencing.

Contact Telesphere today to learn more about our business VoIP systems, including the Complete, Select, Connect and Fusion business packages.

* Installation and circuit charges may apply. Price quoted reflects 3-year term. Other contract terms available.