Frequently Asked Questions

What is MySphere Assistant?

MySphere Assistant is an add-on to Microsoft Internet Explorer and Outlook that provide new toolbars for accessing call management features directly within your web browser and mail client.

Toolbar
Toolbar
Toolbar

What is Remote Office?

Remote Office service allows you to use an alternate phone, such as a mobile, home, or hotel phone, as your main business phone.

What is Simultaneous Ringing Service?

Simultaneous Ringing service allows you to set a list of up to ten additional phone numbers that will ring each time you receive a call.

How do I dial from the Personal Directory?

You can dial directly any number stored in your Personal Directory, which integrates your personal contacts with MySphere Assistant.

Click the desired phone number. Mysphere Assistant will place the call.

Personal Directory